Familiar Roads Home Healthcare Agency, Inc. is a licensed, community-based provider of home health and supportive services headquartered in Langhorne, Pennsylvania. We proudly serve seniors, veterans, and individuals with intellectual or developmental disabilities across Bucks, Montgomery, Chester, Delaware, Philadelphia, Lehigh, and Luzerne Counties.
Familiar Roads was established by a compassionate healthcare professional with deep roots in community wellness and elder care, uniting years of clinical experience with a vision for person-centered support. Familiar Roads was created to bridge the gap between clinical care and compassionate daily living support. What began as a vision to help older adults age in place with dignity has grown into a multi-service organization that integrates home care, ODP waiver supports, CHC coordination, veterans’ programs, and non-emergency transportation under one trusted name.
We are an approved provider through Pennsylvania’s Office of Developmental Programs (ODP) and Community HealthChoices (CHC) systems. Through CHC, we partner with the state’s leading Managed Care Organizations—
UPMC Community HealthChoices, Keystone First Community HealthChoices, and PA Health & Wellness—to deliver coordinated, person-centered services to waiver participants and families.
Our multidisciplinary team includes registered nurses, licensed caregivers, home health aides, and transportation professionals who work together to ensure seamless, whole-person care. Whether it’s daily personal assistance, skill development, respite, housing transition, or a safe ride to the doctor, Familiar Roads provides the structure and compassion that help our clients thrive in their own communities.
We stand by our promise. We treat every person we serve with compassion and kindness. We trust our colleagues as vital members of our care team and pledge to treat one another with loyalty, respect, and dignity. We act with honesty, integrity, and fairness in every decision—both in business and in life.
These commitments set the tone for how we treat our clients, coworkers, and community partners. When everyone at Familiar Roads reflects these values, we guarantee compassionate, high-quality, patient-focused care at all times.
To honor patients and families by caring for them with respect, dignity, and compassion, while standing beside them through every challenge and transition.
To build communities where every person—regardless of age, health, or ability—can live with purpose and independence, supported by compassionate professionals who deliver the best possible quality of life at home.
To deliver comprehensive, high-quality, patient-centered services that promote healing, independence, and peace of mind. Familiar Roads strives to empower each client to reach their fullest potential while feeling safe, respected, and valued.
We care from the heart, meeting each person’s needs with empathy and understanding.
We take ownership of our responsibilities and the outcomes of every service we deliver.
Families can depend on our consistency, timeliness, and follow-through.
We pursue continuous improvement and uphold the highest professional standards.
At Familiar Roads, quality is not a slogan—it’s our foundation.
Our first responsibility is to our patients and their families. We:
“I believe that character is important—that good people draw more good people to them. That any job worth doing is worth doing well.”
Above all else, Familiar Roads Home Healthcare is committed to the care and improvement of human life.
We put our patients first and affirm the unique worth of every individual.
Exceptional healthcare begins with inclusion, compassion, and respect—for our patients, our partners, and each other.
This philosophy shapes every program we offer, from home care and veterans’ services to transportation and waiver supports, ensuring that our clients are never alone on their journey to wellness.
Your Journey with Familiar Roads
At Familiar Roads Home Healthcare, we believe care should never be complicated — it should feel personal, seamless, and empowering. You’ve worked hard to build a life filled with meaning and independence, and needing help shouldn’t make that any less extraordinary.
That’s why we’ve created a unique, five-step approach to care designed to make every experience with us exceptional. From your very first call to ongoing support, our focus is always on one thing — you.
Every great relationship starts with listening.
We begin with a caring, one-on-one conversation to learn about your goals, health needs, routines, and personal preferences.
Whether you’re seeking help for yourself or a loved one, we take the time to understand what truly matters most — so your care plan starts with your voice, not a checklist.
Next, we conduct a professional care assessment to determine the right level of support.
A licensed nurse or care coordinator reviews your needs and helps you explore available programs and coverage options, including:
Once we understand your needs, we design a customized care plan built entirely around your lifestyle.
Your plan may include a blend of:
Every plan is reviewed with you, your family, and your service coordinator to ensure alignment and comfort.
We bring your care plan to life by assigning a qualified, compassionate caregiver or driver who fits your needs and schedule.
Our administrative and nursing teams coordinate closely with your CHC or ODP service coordinator to ensure all services are authorized, tracked, and delivered with accuracy and reliability.
You’ll always know who’s caring for you, what to expect, and how to reach us — because clear communication is part of great care.
Your care doesn’t stop once services begin — it evolves with you.
We perform regular check-ins, satisfaction reviews, and quality audits to make sure your plan remains effective and meaningful.
If your needs change, we adjust immediately, keeping your independence, safety, and happiness at the center of everything we do.
Choosing Familiar Roads means choosing a team that genuinely listens, understands, and cares.
Our intentional, step-by-step process ensures that every client — from CHC participants to veterans — receives the most comprehensive and compassionate level of support available.
Know someone who could benefit from our services? Share our passion and commitment with them. Referrals are the biggest compliment!
Need Assistance? Financial constraints shouldn’t stop you from getting the best care. Explore options and get the support you truly deserve.
Contact Familiar Roads Home Health to learn more about our personalized diabetes care plans. Make today the day you prioritize your health!
Licensed, background-checked professionals.
Services tailored to each client's needs.
We treat every client like family.
Care available when and where you need it
